FAQ
Frequently Asked Questions
About InfiniteSmooth
What is InfiniteSmooth?
InfiniteSmooth is a premium beauty-tech brand focused on at-home IPL hair removal devices. Our devices are designed to help make your smooth-skin routine feel more comfortable, convenient, and elevated from home.
What does IPL mean?
IPL stands for Intense Pulsed Light. It uses gentle light pulses to target the hair at the root and help reduce visible hair growth over time with consistent use.
Is IPL the same as laser hair removal?
IPL and laser hair removal are both light-based hair reduction methods, but they are not exactly the same. IPL uses broad-spectrum light, while laser treatments use a more focused light source. InfiniteSmooth devices are designed for convenient at-home IPL routines.
Using InfiniteSmooth Devices
Is IPL painful?
InfiniteSmooth devices are designed for a gentle at-home IPL experience. Most users feel warmth or a light snapping sensation, depending on skin sensitivity, treatment area, and intensity level.
How often should I use it?
For best results, use your device consistently according to the usage guide. Most IPL routines begin with more frequent treatments, then move into maintenance sessions over time.
When will I see results?
Results vary by person. With consistent use, many users begin noticing smoother-looking skin and reduced visible hair growth over several weeks.
Do I need to shave before using IPL?
Yes. IPL should be used on clean, dry, shaved skin. Shaving helps the light target the hair root more effectively and makes the treatment more comfortable.
Can I use InfiniteSmooth on my face?
InfiniteSmooth devices may be used on suitable facial areas, depending on the device guide. Always avoid sensitive areas, the eyes, eyebrows, and anywhere the usage guide says IPL should not be used.
Can I use it on my whole body?
InfiniteSmooth devices are designed for common areas such as legs, arms, underarms, bikini line, and suitable facial areas. Always follow the usage guide before treatment.
Safety & Suitability
Is IPL suitable for everyone?
IPL may not be suitable for all skin tones, hair colors, skin conditions, or medical situations. Always read the usage guide before use and do not use IPL if it is not recommended for your skin, hair, or condition.
Is IPL suitable for every skin tone and hair color?
IPL works best when there is stronger contrast between the hair and skin, such as darker hair on lighter to medium skin tones.
IPL may be less effective on very light blonde, red, grey, or white hair. It may also not be suitable for very dark skin tones. Always check the skin tone and hair color guide before use.
Does IPL hair removal cause cancer?
IPL does not work like UV tanning light or X-rays. It uses light-based energy for cosmetic hair reduction.
Current evidence has not shown a clear link between IPL or laser hair removal and skin cancer. However, IPL should still be used carefully. Do not use IPL over suspicious moles, unusual skin spots, tattoos, irritated skin, recently tanned skin, wounds, or areas with skin conditions.
If you have a personal or family history of skin cancer, atypical moles, or any medical concern, speak with a qualified healthcare professional before using IPL.
When should I avoid using IPL?
Do not use IPL over tattoos, permanent makeup, very dark spots, suspicious moles, recently tanned skin, sunburned skin, irritated skin, wounds, infected areas, or areas with active skin conditions.
Do not use IPL around or directly over the eyes. Always follow the user manual and skin tone guidance before use.
Can I use IPL on tattoos?
No. Do not use IPL directly on tattoos, permanent makeup, dark spots, irritated skin, damaged skin, or very sensitive areas.
Can I use IPL if I have sensitive skin?
If you have sensitive skin, start with the lowest intensity level and test a small area first. If you experience irritation or discomfort, stop using the device and follow the guidance in the usage guide.
Can I use InfiniteSmooth for PCOS-related hair growth?
InfiniteSmooth does not treat or cure PCOS. However, IPL can be part of a personal hair-management routine for suitable skin tones and hair colors.
Hormonal hair growth may require consistency, maintenance, and medical guidance. If your hair growth is sudden, severe, changing, or medically concerning, speak with a qualified healthcare professional.
Results & Comparisons
Are results permanent?
InfiniteSmooth devices are designed to help reduce visible hair growth over time with consistent use. Results vary by hair color, skin tone, treatment area, hair thickness, growth cycle, and routine consistency.
IPL is best understood as a smooth-skin routine, not an instant permanent result.
Are the cost and time comparisons guaranteed?
No. Cost and time comparisons shown on InfiniteSmooth are estimates for illustration only. Actual costs and time spent vary by country, provider pricing, routine frequency, treatment area, product replacement habits, and personal hair removal needs.
Are before-and-after visuals guaranteed results?
No. Before-and-after visuals, routine timelines, and comparison graphics are for general illustration and educational purposes. They are not a guarantee of specific results.
Orders & Shipping
Do you offer free shipping?
Yes. InfiniteSmooth offers free worldwide shipping on all devices.
How long does shipping take?
Processing and delivery times may vary depending on your location. After your order is processed, you will receive tracking details when available.
How can I track my order?
You can track your order through the Track Order page once your tracking information becomes available.
Returns & Support
What if my device arrives damaged or incorrect?
If your device arrives damaged or incorrect, contact our support team with your order details and photos of the issue. We will help review the situation and resolve it.
How can I contact InfiniteSmooth?
You can contact us through the Contact page. Our support team will help with order questions, product questions, and general support.